Please allow 3-5 business days for our team to process your order. Orders received after 5 PM CEST will be processed on the next business day.
Shipping carrier: We typically ship via DHL and cannot ship on holidays or Sundays.
Shipping times: Once processed, We aim to ship DHL Tracked 24 Hours.If there’s a delay in your order, please check the tracking information provided in your order confirmation email. We cannot be responsible for carrier or customs delays.
Have a problem with your order? Get it in touch via hello@janineninger.com
Still have questions? Reach out hello@janineninger.com